Useful info and timetables

Reception

Here are all the services offered by the reception:

• Check-in and check-out, early check-out or extension of stay, car parking PASS
• Customer care, Reporting technical problems and maintenance
• Linen, baby set and bathroom set rental
• Safety deposit box rental, lost property
• Village map
• Identification bracelet delivery


Infopoint

All the services you can find at the Infopoint:

• Touristic information
• Tours, visits to museums and events, theme parks info and booking
• Shuttle bus tickets and transfers to stations, airports, public transport
• Strollers, safety deposit boxes, refrigerators rentals
• Bicycle, scooter, car rental
• Booking of tennis courts and lessons, sale of mini golf sets
• Village map, entertainment program
• Customer assistance
• Dogsitting


At the reception you can rent:

• Additional change of bed linen (Double €8.00, Single €4.00)
• Additional set of towels (€4.00)
• Standard baby set €5.00 per day
• Chicco baby set (soft high chair, tub, cradle, bottle warmer) €7.00 per day
• Single pushchair €4.00 per day and €25.00 per week
• Double pushchair €5.00 per day and €30.00 per week


From 23:00 to 07:00 be careful not to disturb the other guests!


An ATM is available inside the village at the Take Away available 24h.


There are two laundry rooms in the village; one in Via dell'Istrice and one in Contrada della Montagna. The washing machine is €5.00 and the dryer €4.50.


You can request mid-week cleaning at a cost of € 25.00


Restaurant & market

At Altomincio Family Park your holiday will taste delicious! Discover the Take Away and Froggy Fast Food for a quick snack, or one of our bars and pool bars for a coffee or a refreshing drink by the pool. And that's not all, because thanks to the Altomincio Grill & Restaurant with Italian and international dishes, the ice cream parlor and the Candy Shop, you can please the whole family!
For your dinners on the veranda, we have a market with fresh products and a shop for everything you need during your holiday.

Find all the timetables


Water parks

10am - 6pm
Olimpionica, Spray Park and Lagoon pools for babies and toddlers: a world of water and fun just a stone's throw from your cottage! Enjoy the sun while the little ones play with water fountains and slides in complete safety

Check availability